If you decide to cancel your reservation, first read this information carefully:
- Cancel your reservation up to 24 HOURS before departure for a full refund
- The tickets to the monuments, in activities where they are included, are not refundable in any case.
- For tailor made tours, private tours and day trips, the following policy will always apply:
- If you cancel at least 7 calendar days in advance, no cancellation fee will be applied.
- If you cancel between 3 and 6 calendar days in advance, a 50% cancellation fee will be applied.
- If you cancel within the previous 2 calendar days, a 100% cancellation fee will apply.
- COVID-19, please read carefully the detail indicated in our home page and in case of doubts, contact our customer service department at firstname.lastname@example.org.